Frequently Asked Questions

2023/24 pass holders unlock renewal rates when buying their 2024/25 pass before 4/30/2024. This offer is valid for 2023/24 New England Pass, NE Day Ticket Pack, or Maine 4-Pack purchasers. Renewal rates will not be available after 4/30/2024.

New England Passes purchased online by April 30, 2024 are eligible for a $0 down payment plan. The plan offers $0 down and six monthly payments at 0% interest for qualifying purchasers.

Guests purchasing after April 30, 2024 will still have the option to purchase with payment plan. Simply choose the Payment Plan option as your payment type when checking out.

Payment plans are managed by a 3rd party partner.

Yes, you can upgrade your pass to a higher level at any time. The cost for upgrading will be based on the current pass prices at the time the upgrade is made.

The passholder's age on November 1, 2024 determines the age category for 2024/25 New England Pass products.

To qualify for a College Gold or College Silver, students must carry 9 credits or more at the time of pass pick-up in the fall. Season passes are non-transferable and non-refundable.

Benefits vary by the pass type. For specific information, check out the benefits page

No. You may opt to add a 2024/25 Ikon Base Pass to your Gold Adult, Youth or Senior New England Pass.

The Ikon Base Pass Add-on is subject to the following guidelines:

• Access includes Unlimited and 5-Day access to global destinations; excludes Deer Valley, Jackson Hole, Aspen Snowmass, Alta, Taos, Sun Valley and Snow Basin.
  • Does not include access for Sunday River, Loon, and Sugarloaf.
  • Restricted local access does not display in My Account or the Ikon Pass App to the passholder.
• Includes 8 Friends and Family vouchers, valid at Ikon Base Pass destinations. Ikon Friends and Family vouchers are not eligible at Sunday River, Loon, and Sugarloaf.
• Pass is non-refundable and non-transferable.
• Use and access requires Gold New England Pass to be paid in full and in good standing.
• Pass is valid for the 2024/25 season, and not available for spring 2024 use.
• Product is not eligible for upgrades. deferrals or COVID closure credits.
• Deadline for redemption is December 12, 2024.

Pass Redemption:

• Ikon Base Pass Add-On purchaser information will be sent to Ikon for processing.
• The Ikon Pass Contact Center will process those eligible passholders, placing the Ikon pass product into the guests' Ikon account.
• Passholders will then complete a waiver and other onboarding details.

For $99, you can get night skiing all season long at Pleasant Mountain. This add-on is only available for the New England Gold Pass.

Gold (Adult, Youth, Senior): Receive three free days at Boyne Resorts' western mountains, including Big Sky Resort, Montana and Brighton, Utah. These three days of access are loaded on the pass at the time of purchase and pass holders can go direct to lift at sister resorts. After three days are used, the pass holder can purchase future days online to receive 50% off regular-season window rates. Visit the resort's online store in the Sister Resort category to purchase.

Silver, Nitro, College Gold: Receive 50% off single-day regular-season resort window price when you purchase at the resort ticket window. Cannot be applied to online purchases or combined with other discount. Discount cannot be applied to early-season or late-season window rates.

Sister Resort benefits are valid for the pass holder only, and follow the blackout dates of the pass.

Gold Pass holders receive 50% off the in-season lift ticket window rates at Mountain Collective resorts.

To use this benefit, the pass holder must present their pass at the resort ticket window. This benefit is valid for the pass holder only.

This benefit is not valid for College Gold Pass holders and cannot be used at Loon, Sunday River, and Sugarloaf.

Yes. All pass holders may roll over the monetary value of their 2024/25 season pass to the 2025/26 season for any reason. The deadline for Winter Rollover requests is December 10, 2024. See Winter Rollover details at your home resort's website for more details.

Yes, if you purchase a 2024/25 season pass you can begin using it on March 18, 2024 through the end of the season.

You will have the option of using your rollover credit to purchase at lower Renewal Sale rates or regular spring sale rates. If you purchase at regular spring sale rates you will be able to use your season pass beginning on March 18 through the end of the season.

Yes, if you chose to roll over the value of your season pass in 2023/24 you can purchase your 2024/25 season pass at the renewal rate using your rollover credit. However, if you would like to begin using it on March 18, 2024, you must purchase at the new passholder rate.